These Terms of Purchase and Service Agreement (the “Agreement”) apply to your purchase of, enrollment in, or participation in the Services described below. Please read the Agreement carefully before purchase or participation.
Parties
These Terms of Purchase and Service Agreement (the “Agreement”) are entered into between 5 Senses Optimal Health LLC, doing business as Ageless Institute™ and Ageless Code™ (hereinafter, the “Company,” “we,” or “us”), and you, the purchaser or participant (hereinafter, “you” or the “Client”). Collectively, the Company and the Client may be referred to as the “Parties.”
By enrolling in, purchasing, or participating in any of our programs, including the BioIntelligence™ Blueprint, BioIntelligence™ Wellness Program, Ageless Code™ System, Ageless Code™ Retreat, masterclasses, challenges, memberships, coaching sessions, or digital services (collectively, the “Services”), you agree to be bound by the following Terms.
Acceptance of Terms
Your access to and use of the Services constitutes full acceptance of this Agreement. Please read these Terms carefully before purchase or participation. If you do not agree with any provision, do not purchase or access the Services. Your continued use of the Services after any modifications to these Terms indicates your acceptance of those modifications.
Services Provided
Depending on the program or offer you select, the Services may include:
- Access to online portals, training materials, video trainings, digital downloads, and proprietary frameworks (including lifetime access where specified);
- Personalized wellness assessments and functional genomics pattern analysis;
- Access to proprietary protocols including the Ageless Code™ System, Cellular Rejuvenation™ Framework, BioIntelligence™ Blueprint, and BioIntelligence™ Wellness Program;
- One-on-one and group coaching sessions via Zoom or similar virtual platforms;
- Access to private community platforms (e.g., Skool, Facebook, Telegram);
- In-person Ageless Code™ Retreat experiences, including lodging, meals, and live programming where specified;
- Educational content, wellness guides, supplementation recommendations, and biohacking resources.
Any updates, bonuses, or additional content provided after your purchase are at the sole discretion of the Company. Descriptions of Services are guides; the Company may modify offerings with reasonable notice.
Client Responsibilities & Personal Accountability
The Company provides education, guidance, strategies, and coaching support. However, your results depend entirely on your personal effort, consistency, commitment, and faithful implementation of the principles and protocols taught.
You acknowledge and agree that:
- You are solely responsible for evaluating the suitability of any protocols or recommendations for your individual circumstances;
- Results vary widely based on individual biology, mindset, consistency, and baseline health status;
- The Company makes no guarantee of specific outcomes or results;
- You are solely and exclusively responsible for all decisions, actions, and results arising from your participation in or use of the Services.
Medical Disclaimer & Healthcare Professional Consultation
Critical: Read this section carefully.
The Services are provided for educational and informational purposes only. They are not a substitute for professional medical advice, diagnosis, or treatment. The Company and its representatives are not medical doctors, therapists, nurse practitioners, or licensed healthcare providers.
The functional genomics patterns, wellness strategies, and protocols discussed in the Services describe tendencies and patterns based on functional genomics research, not certainties or guaranteed outcomes. These strategies are intended to be used alongside—not instead of—professional guidance from your physician, registered dietitian, or other qualified healthcare provider.
Nothing in the Services constitutes medical advice, a diagnosis, or treatment recommendations.
Before participating or implementing recommendations
Before participating in the Services or implementing any recommendations, you must consult a licensed medical professional:
- Before making changes to any current medication or beginning any new medication;
- Before starting, modifying, or significantly increasing any supplementation or nutritional protocol;
- Before beginning any new exercise program or significantly changing your current exercise regimen;
- Before making any significant changes to your diet, nutrition plan, or eating patterns;
- Before using any wellness devices, technologies, or modalities mentioned in the Services;
- If you have any pre-existing health conditions, are pregnant or nursing, are taking prescription medications, or have any concerns about your health.
If you are currently working with healthcare providers, you are encouraged to discuss the Services and any recommendations with them. Your healthcare provider knows your full medical history and should be part of any wellness decisions.
Registration & Payment
Payment Terms
Unless a payment plan is explicitly offered and selected by you, all fees are due in full at the time of purchase.
Payment Methods
Payments may be made via credit/debit card, PayPal, bank transfer (ACH), or other methods specified at checkout. By submitting payment, you authorize the Company to charge your payment method for the agreed amount(s).
Authorization & Accuracy
You represent and warrant that you are authorized to use the provided payment method and that all information provided is accurate and current.
Payment Plans & Recurring Billing
If you select a payment plan option:
- You will receive a detailed payment schedule outlining the number of payments, due dates, and payment amounts. This information will be provided before you authorize the payment plan.
- You authorize the Company to automatically charge your payment method on each scheduled due date via recurring billing (QuickBooks, PayPal, or similar processor).
- You agree to complete all payments in the plan regardless of your participation status or satisfaction with the Services. Discontinuing participation does not release you from the payment obligation.
- Failure to complete payments will result in removal from the program and may result in collection action, which could impact your credit score.
- You may modify or cancel your payment plan only in writing via email to [email protected]. Changes take effect after the current billing cycle completes.
Refund Policy
Digital Programs & Online Services
All sales are final for digital programs and online services, including the BioIntelligence™ Blueprint, BioIntelligence™ Wellness Program, Ageless Code™ System, and all group coaching and community access. Due to the immediate nature of access to materials upon purchase, no refunds or cancellations will be granted.
If you are enrolled in a payment plan for a digital program and choose to discontinue participation, you remain responsible for completing all remaining payments. Discontinuation does not constitute a cancellation of the payment plan.
In-Person Ageless Code™ Retreat
Because in-person retreats involve significant advance commitments for venue, staffing, practitioner scheduling, catering, materials, and logistics, a tiered cancellation and refund policy applies.
All retreat cancellation requests must be submitted in writing to [email protected]. Cancellation dates are measured from the date written notice is received.
Cancellation by Client
| Cancellation timing | Refund or credit policy |
|---|---|
| 91+ days before retreat start | Full refund of deposits and payments received, minus a $500 non-refundable administrative fee. |
| 61–90 days before retreat start | 50% of the total retreat investment will be refunded, or the full amount may be applied as a credit toward a future retreat within 12 months. |
| 15–60 days before retreat start | No refund will be issued. The full balance may be transferred as a retreat credit, valid for 12 months from the original retreat date. |
| 15 days or fewer before retreat start | No refund and no credit. The full investment is forfeited. |
| Documented Medical Emergency (any timeframe) | Upon receipt of written documentation from a licensed healthcare provider evidencing a medical emergency preventing participation, the Company will, at its sole discretion, offer a credit toward a future retreat in lieu of a refund. Credits expire 12 months from the date of issuance. |
Transfers & Substitutions
You may transfer your retreat registration to another qualified participant at any time up to 14 days before the retreat start date, subject to Company approval. A $150 administrative transfer fee applies. Transfers are not permitted within 14 days of the retreat.
Cancellation by the Company
If the Company cancels a retreat for any reason other than Force Majeure, all registered Clients will receive either: (a) a full refund of amounts paid, or (b) the option to transfer their registration to a rescheduled retreat date. The Company’s liability in such circumstances is limited solely to the amounts paid by the Client and does not extend to travel, accommodation, or other incidental costs incurred by the Client.
If the Company cancels a retreat due to Force Majeure (see Section 12), Clients will be offered a credit equal to the amounts paid, valid for 12 months toward a future retreat.
Travel Insurance
The Company strongly recommends that all retreat participants purchase comprehensive travel insurance covering trip cancellation, medical emergencies, evacuation, and travel interruption. The Company is not responsible for any losses arising from a participant’s failure to obtain adequate travel insurance.
Late Fees
If a payment is not received within fourteen (14) calendar days of its due date, a late fee of 1.5% per day will be charged on the outstanding balance. Persistent non-payment may result in removal from the program and collection action.
Chargebacks & Disputes
You agree not to initiate a chargeback, payment dispute, or reversal without first contacting the Company directly to discuss and resolve the issue. Contact: [email protected].
If a chargeback or dispute is initiated without prior contact, the Client:
- Forfeits all access to the Services and all materials immediately;
- Remains liable for any fees, penalties, or costs incurred by the Company in defending the chargeback;
- May be excluded from future offerings.
The Company reserves the right to provide evidence of this Agreement, all communications, and transaction records to the investigating financial institution or payment processor.
Business Hours & Response Times
The Company operates Monday–Thursday, 10:00 a.m.–5:00 p.m. Pacific Time. Messages, inquiries, and support requests received outside these hours or on holidays/weekends will be addressed the next business day.
The Company reserves the right to close for scheduled vacations, company events, holidays, or other business reasons. Any closures will be communicated in advance where possible.
Confidentiality & Proprietary Materials
You acknowledge that you may receive access to proprietary materials, strategies, frameworks, personal data, or information belonging to the Company or other participants (“Confidential Information”). This includes:
- The Ageless Code™ System and protocols;
- Cellular Rejuvenation™ Framework and strategies;
- BioIntelligence™ Blueprint and BioIntelligence™ Wellness Program content and methodologies;
- Coaching frameworks, training modules, and business methods;
- Pricing, client data, and personal information of other participants.
You agree to maintain strict confidentiality and not to reproduce, distribute, disclose, share, or publicly display such information without written permission from the Company. Breach of confidentiality may result in legal action and removal from the program.
Intellectual Property & Trademarks
Ownership
All content provided by the Company—including video trainings, frameworks, PDFs, presentations, images, text, strategies, and methodologies—is the exclusive property of the Company and is protected by U.S. and international copyright and intellectual property laws.
Your Limited License
You are granted a limited, personal, non-transferable, non-exclusive license to use the materials solely for your own individual education and personal wellness implementation. This license does not extend to commercial use, resale, or distribution.
Prohibited Uses
You may not: reproduce, distribute, modify, adapt, translate, create derivative works from, sell, resell, rent, lease, publicly display, publicly perform, transmit, or in any way exploit any portion of the materials without written consent from the Company.
Trademarks
The following trademarks and proprietary names are owned exclusively by the Company: “Ageless Institute™,” “Ageless Code™,” “Cellular Rejuvenation™ Framework,” “BioIntelligence™ Blueprint,” and “BioIntelligence™ Wellness Program.” Unauthorized use, reproduction, or imitation of these trademarks is strictly prohibited and may result in legal action.
Privacy & Data Protection
All personal information you provide during registration, enrollment, or participation is governed by the Company’s Privacy Policy (available at angelinakardash.com). By enrolling in the Services, you consent to the collection, use, and processing of your personal information in accordance with that policy.
User Contributions & Testimonials
By submitting comments, testimonials, photos, videos, case studies, or other content (“User Content”) in connection with the Services or in community forums, you grant the Company a perpetual, irrevocable, royalty-free, worldwide license to use, reproduce, modify, publish, and distribute such content for marketing, educational, or promotional purposes, including on the Company’s website, social media, and marketing materials.
You represent that you own or control all rights to the User Content and that your submission does not violate any third-party rights. You may opt out of this license by submitting a written request to [email protected].
Assumption of Risk
By participating in the Services, you voluntarily assume all risks associated with your decisions, actions, and results arising from the use of the Services. This includes but is not limited to any physical, mental, financial, or emotional risks. You acknowledge that participation is entirely at your own discretion and risk.
Technology & Website Disclaimer
While the Company makes every effort to provide reliable technology, platforms, and website access, it does not guarantee uninterrupted service, error-free operation, or continuous availability. The Company is not liable for any interruptions, downtime, technical errors, or inability to access the Services due to circumstances beyond its reasonable control.
Disclaimer of Warranties
To the maximum extent permitted by law, the Services are provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind, express or implied.
The Company disclaims all warranties including (but not limited to) merchantability, fitness for a particular purpose, non-infringement, and any implied warranty that the Services will be error-free or uninterrupted.
The Company makes no guarantee that participation in the Services will result in any specific health, financial, personal, or professional outcomes.
Indemnification
You agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, agents, affiliates, contractors, and service providers from and against any and all claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from or related to:
- Your use of the Services;
- Your violation of this Agreement;
- Your violation of any applicable law or regulation;
- Any claim that your User Content or use of the Services infringes a third-party right.
Limitation of Liability
To the maximum extent permitted by law:
- The Company’s total cumulative liability for any claim, damage, or loss arising from or related to this Agreement or the Services shall not exceed the amount you paid for the Services.
- In no event shall the Company be liable for indirect, incidental, consequential, special, or punitive damages, including lost profits, lost revenue, lost data, or loss of use, even if advised of the possibility of such damages.
Force Majeure
Neither Party shall be held liable for failure or delay in performing obligations under this Agreement due to events beyond reasonable control, including but not limited to natural disasters, extreme weather, pandemics, government actions, wars, labor disputes, utility failures, or other “Force Majeure Events.” Affected Party obligations shall resume once the event ceases.
For retreat-specific Force Majeure cancellations, see Section 8.
Waiver
The failure of the Company to enforce any right or provision under this Agreement shall not constitute a waiver of that right or provision. No waiver is effective unless in writing and signed by an authorized representative of the Company.
Severability
If any provision of this Agreement is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, or if not possible, severed from this Agreement. All remaining provisions shall continue in full force and effect.
Governing Law & Jurisdiction
This Agreement shall be governed by and construed in accordance with the laws of the State of Nevada, without regard to conflict of law principles. You and the Company agree to resolve all disputes first through good-faith mediation in Washoe County, Nevada (or via Zoom if remote participation is agreed upon). If mediation does not resolve the dispute within 30 days, both Parties consent to exclusive jurisdiction in the state and federal courts located in Washoe County, Nevada.
Entire Agreement
This Agreement constitutes the entire understanding and agreement between the Parties with respect to the subject matter and supersedes all prior and contemporaneous agreements, discussions, negotiations, understandings, and communications, whether written or oral. No amendment to this Agreement is valid unless made in writing and signed by an authorized representative of the Company.